Shipping policy
NOFO Clothing Company, we know how exciting it is to receive your order, and we take care to prepare and ship every purchase as efficiently as possible.
Orders are generally processed within 2–5 business days after payment has been successfully confirmed. Processing times do not include weekends or public holidays. During sales, holidays, product launches, or other high-volume periods, additional processing time may be required. Custom orders can take up to 14 days to process.
Once your order has shipped, you will receive a shipping confirmation email with tracking information whenever tracking is available. Please allow 24–72 hours for the carrier to update the tracking status after your shipment has been processed.
Delivery times may vary depending on your location, selected shipping method, carrier operations, weather conditions, holidays, and other circumstances outside our reasonable control. Any delivery dates shown at checkout are estimates and cannot always be guaranteed.
Please review your shipping address, apartment or unit number, postal code, and contact information carefully before completing your purchase. NOFO Clothing Company is not responsible for delays, failed deliveries, or packages sent to an incorrect address provided by the customer.
If a package is returned to us because of an incomplete or incorrect address, refused delivery, or unsuccessful delivery attempt, additional shipping charges may apply before the order can be resent.
If your tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier first. We will be happy to assist where possible, but carrier-confirmed delivery issues may need to be handled directly with the shipping provider.
Please note that certain products or individual listings are marked as final sale and are not eligible for returns or exchanges. Customers are encouraged to review the specific product details and any return restrictions before placing an order. These restrictions do not affect any rights provided by applicable law.
For questions about shipping, your order, or product-specific return restrictions, please contact us at jluhrs@nofoclothingco.com.